Tajikistan’s State Savings Bank, Amonatbonk, has launched a re-registration process for all of its cardholders. This re-registration is mandatory and will run until the end of March this year, though it may be extended if necessary.
According to a statement from the bank, each client will receive an SMS notification, and if they fail to visit the bank within 30 days of receiving the message, their card services will be temporarily suspended. Once the client contacts the bank and completes the re-registration, their card will be reactivated.
Given the large number of clients, the bank expects the registration process to last until the end of the first quarter of this year. Amonatbonk stated that this measure aims to "ensure financial security for clients, improve transaction transparency, and reduce fraud risks."
Registration can be done through a dedicated mobile app at 75 bank branches and 547 customer service centers of Amonatbonk. Clients, regardless of where they live or where they received their card, can visit any branch or service center for re-registration.
What needs to be done
The re-registration process involves the following steps:
· Cardholders must visit any Amonatbonk branch with their passport and card.
· A bank employee will enter the card information and client’s mobile phone number into the app.
· A photograph of the card, passport, and a selfie of the client holding their passport will be taken.
For citizens with disabilities or those who cannot visit the bank in person, bank staff will visit clients at their residence to complete the re-registration process.
In Tajikistan, salaries for public sector employees, pensions, and social benefits are paid through Amonatbonk cards.
It is worth noting that earlier, the Social Insurance and Pension Agency of the country announced that pensioners must undergo re-registration. Now, pensioners are also required to complete the re-registration process with Amonatbonk to receive their pensions.
The bank explained that the re-registration of pensioners aims to ensure that "the pension card is in the hands of the actual cardholder (the pensioner) and that access to it by third parties is restricted."
