DUHANBE, June 22, 2015, Asia-Plus — Dushanbe Serena Hotel has been recognized as a top performing hotel as reviewed by Travelers on the World’s Largest Travel site
Dushanbe Serena Hotel announced on June 18 that it has received a TriAdvisor® Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at the Dushanbe Serena Hotel and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Philippe Ducler, General Manager, at Dushanbe Serena Hotel. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
“TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
The Dushanbe Serena Hotel offers 95 luxury rooms and suites, and incorporates conference and shopping facilities, restaurants, a state of the art gymnasium, spa and swimming pool on the rooftop. It is part of the broader work of the Aga Khan Development Network, which includes a range of non-profit development activities throughout Tajikistan, from microfinance banks to a campus of the University of Central Asia, and select commercial investments – including the Dushanbe Serena and Pamir Energy, a hydroelectricity project – which are designed to create the infrastructure for economic development. At the peak of its construction, the hotel employed over 300 Tajik nationals, and currently has a contingent of close to 200 staff.
The hotel”s contemporary architecture draws on Tajikistan”s rich cultural heritage. The signature inspiration is the chaikhana – the traditional tea pavilion with its high slender column structure, vibrantly hand-painted ceilings and historic carved masharabiyya wooden doors. The chaikhana opens to a view of the garden, with a central water channel in the tradition of a chahar-bagh.
TripAdvisor® is the world”s largest travel site, enabling travelers to plan and book the perfect trip. TripAdvisor offers trusted advice from travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
